Key takeaways

  • Choose axes from the criteria buyers use to decide, not from the strengths you want to show.
  • Place every company, including your own, on evidence such as published lead times, price lists and customer feedback, not on opinion.
  • An empty area on the map is only an opportunity if buyers want what sits there. Check demand before you move.
  • AI assistants already position you when they compare suppliers. Draw a second map from their answers and compare it with yours.

What a positioning map is for

A positioning map plots the options a buyer considers on two axes that matter to that buyer. Each company or product is a dot. The point is not to make your company look good, but to see the market the way a buyer sees it when comparing three or four suppliers.

For a small B2B manufacturer, a good map answers three practical questions: who do we really compete with, on what basis do buyers separate us, and which message would make the difference obvious. It also gives sales, product and management one shared picture to argue about.

Step 1: choose axes buyers actually use

Start from the purchase criteria you hear in quotes, lost deals and customer interviews. List them, then pick the two that most often decide between suppliers. Good axes have three properties: buyers care about them, competitors differ on them, and the two axes are not simply the same thing twice.

Market exampleHorizontal axisVertical axis
Industrial componentsStandard catalogue to fully customLowest unit price to lowest total cost of ownership
Factory equipmentSelf-install to full installation and trainingShort lead time to long lead time
Materials and chemicalsGeneral grade to application-specific gradeMinimal to dedicated technical support
Industrial software or sensorsSingle function to integrated systemRequires in-house expertise to works without it

Avoid axes such as low quality to high quality. Nobody places themselves on the low end, and buyers do not think of suppliers that way. Avoid price on one axis and value on the other, too; they usually collapse into a single diagonal line.

Step 2: place competitors on evidence

List the four to eight alternatives buyers really compare you with. Include indirect options, such as an imported product sold through a trading company or doing the work in-house. Then score each one on both axes from 1 to 5 using sources you can point to.

  1. Read each competitor's website, catalogue and price list, including what they publish about lead time and options.
  2. Add what you learned at trade shows and from distributors who carry several brands.
  3. Check notes from lost deals: what did the buyer say the winner offered?
  4. Score your own company last, with someone from sales or service in the room who will disagree if you are generous.
  5. Write the source next to every score, so the map can be updated rather than redrawn from memory.

A spreadsheet with one row per company and two score columns is enough. Plot it as a scatter chart, or draw it by hand on a whiteboard. The quality of the evidence matters far more than the design.

Step 3: read the map honestly

Once the dots are on the page, look for four patterns. Each one leads to a different decision.

  • A crowded cluster. If you sit among three similar competitors, buyers will decide on price unless your message makes another difference visible.
  • An empty area. Ask why it is empty. Sometimes nobody has served it yet; often buyers simply do not want that combination.
  • A gap between perceived and actual position. If customers place you somewhere other than your own score, the message is the problem, not the product.
  • A competitor moving. Compare with last year's map. A rival moving toward your corner is an early warning.

Before you move into an empty area, test it. Ask a few customers whether they would pay for that combination, and check whether people search for it or ask AI assistants about it.

The map AI search is already drawing

When a purchasing manager asks ChatGPT, Gemini or Naver's AI Briefing to compare suppliers in your category, the answer is a positioning statement in its own right. It groups some companies as premium, others as low-cost, others as specialists, and it often leaves some out entirely.

Draw a second map from those answers. Ask the same comparison questions in several assistants, note which companies appear and which attributes are attached to each, and place them on your two axes. Where the AI map differs from yours, one of two things is true: the AI has read outdated or incomplete information about you, or your own scores were generous.

flowgen tracks this for you: GEO Insight records how AI answers describe you and your competitors, Prompt Demand shows which comparison questions buyers ask, and Analytics shows whether the description changes after you update your pages.

Step 4: use the map in everyday decisions

A map that lives in a strategy deck changes nothing. Use it in at least these five places:

  • Message: the first line of the product page should describe the position, for example custom parts at small volumes with drawing review before quotation.
  • Sales conversations: give sales one sentence for each nearby competitor explaining how you differ on the two axes.
  • Product decisions: check whether a new feature or model moves you along an axis buyers value, or just adds cost.
  • Pricing: your position should explain your price. A company in the premium-service corner that discounts like a low-cost supplier confuses buyers.
  • Content: write articles and FAQ answers that explain the axes themselves, such as when custom parts are worth it, because those are the questions buyers ask.

Keep the map current and avoid common mistakes

Review the map once a quarter, or after any major competitor launch, price change or trade show. Because every score has a source, updating it takes an hour rather than a workshop.

  • Putting your own company in the top-right corner before scoring anyone else.
  • Choosing axes because you win on them rather than because buyers decide on them.
  • Leaving out indirect alternatives such as imports or in-house production.
  • Drawing one map for all buyer types when engineers and purchasing weigh things differently.
Taegyu Kimflowgen